Quokkai

At Quokkai, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

Personal Data: Name, email address, postal address, phone number, payment information, and other similar contact data.
Usage Data: Information about how you use our platform, including your browsing history, search queries, preferences, and interactions with our services.
Device Data: Information about the devices you use to access our platform, including IP address, browser type, operating system, and device identifiers.

2. How We Collect Information

We collect information in several ways:

Direct Interactions: Information you provide when you register for an account, purchase services, or communicate with us.
Automated Technologies: Information collected automatically through cookies and similar technologies as you navigate through our platform.
Third Parties: Information we receive from third-party service providers, such as payment processors and analytics providers.

3. How We Use Your Information

We use your information for various purposes, including:

Providing, maintaining, and improving our platform
Processing transactions and sending transactional communications
Personalizing your experience and delivering content tailored to your interests
Communicating with you about updates, promotions, and support
Analyzing usage patterns to enhance our services
Protecting our platform and users from fraud and abuse

4. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
Partners: Business partners who offer services alongside us or who help us market our services to you.
Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Privacy Choices

You have several choices regarding your personal data:

Account Information: You can update your account information at any time by logging into your account settings.
Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in those communications.
Cookies: You can manage your cookie preferences through your browser settings.
Data Access and Deletion: You can request access to, correction of, or deletion of your personal data by contacting us.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country of residence.

8. Children's Privacy

Our platform is not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Last updated: November 1, 2024